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Job Description
We wish to inform you that DSWD Field Office VII, Cebu City has the vacant contractual position: One (1) Project Development Officer II Cluster Grievance Officer (Contractual) I. TERMS OF REFERENCE Salary Grade : 15 (Php 35,097.00) Status of Employment : Contractual Location/Office : Field Office VII Program/Division/Unit : Pantawid Pamilya Pilipino Program Reports to : SWO III II. QUALIFICATION GUIDE Minimum Qualification: Education : Bachelor’ Degree relevant to the job Training : 4 hours of relevant training Experience : 1-year relevant experience Eligibility : None Required Preferred Qualification: Education : Completion of AB or BA in Social Sciences Training : 8 hours of relevant training Experience : 1 year of relevant experience Eligibility : Relevant MC 11 s. 1996 Career Service (Sub-professional)/First Level/Eligibility III. JOB DESCRIPTION: · Monitor complaints handling at the provincial and municipal levels; · Act as head secretariat during the Provincial Grievance Committee (PGC) meetings ·Consolidate and prepare regular reports and updates for the PGC, RGC, and RPMO; · Regularly maintain and update the regional GRS database (including immediate encoding of GRS forms once received); · Provide technical assistance to local grievance monitors and C/MLs; · Provide analysis on trends in grievance reporting at the provincial and/or cluster level and identify strategies to address major problems; · Performs other related task as may be assigned from time to time Applicants should be guided by the following Criteria for Evaluation: CRITERIA EQUIVALENT RATING Education (E) 25\% Training (T) 10\% Experience (E) 25\% Written Examination: Initial Qualifying Test Special Exam (Technical) 10\% 15\% Competency-based Interview 10\% IPCR or any related Performance Assessment Review 5\% TOTAL 100\% Complete details of the Competency-Based Job Description for the aforecited position shall be accessed through the DSWD Job Portal at https://jobs.dswd.gov.ph/ This office highly encourages interested and qualified applicants including persons with disability (PWD), members of indigenous communities and those from any sexual orientation and gender identities (SOGI) for there shall be no discrimination in the selection of employees on account of gender, sexual orientation, civil status, disability, religion, ethnicity, or political affiliation. Also, this office prefers those non-smoker applicants. Interested and qualified applicants should signify interest in writing. Submit/send the following documents to the address below not later than July 23, 2022: Documents: 1. Application Letter addressed to Director Shalaine Marie S. Lucero of DSWD Field Office VII (specifying the position applied for and its date of publication); 2. Duly accomplished Personal Data Sheet with passport sized picture and signature and Work Experience Sheet; 3. Copy of authenticated civil service eligibility/Professional License; 4. copy of Transcript of Records and Diploma; 5. Copy of relevant trainings and seminars attended; 6. Copy of performance rating in the last rating period (for government employees) or its equivalent for external applicants. Note: Request for extension of submission and application with incomplete documents will not be screened. You can also send it to recruitment.fo7@dswd.gov.ph. For inquiries, please call Ms. Patricia R. Megalbio of the Human Resource Management and Development Division at telephone numbers 412-9908 / 233-0261 local 17121. Thank you. SHALAINE MARIE S. LUCERO, CESO IV